Do you take custom orders? No, not at this time but I'll let you know if that changes!
What are your processing times? Most products are made to order so standard processing time is 2-5 business days. Sprayed Edges can take 2-4 weeks and additional time may be needed if I'm waiting on your personal book to arrive!
Can I send you my book/s? Yes! Please reach out to me via the contact form to set that up.
What is Media Mail Shipping? Media mail shipping is available for United States customers only. USPS has this service as a low cost way to ship educational materials, ie. any book over 8 pages. Orders containing anything else available in the shop do not qualify for media mail.
Why is Economy shipping only for stickers and bookmarks? Economy shipping is standard mail with an envelope and a stamp. It is untracked and uninsured but is the cheapest option available for orders with just stickers or bookmarks! You can upgrade to a tracked studier mailer at checkout of course.
Do you paint both paperback and hardcovers? Yes!
I ordered books and merchandise at the same time, why hasn't my shirt/sticker/cup shipped yet? All items in the shipment will ship together once made to order items are ready.
Do you refund Shipping overages? Yes! Sometimes Shopify will overcharge on shipping, especially if you order books and other merchandise at the same time. Refund will be issued to your payment method within 1-3 business days of shipping.
How can I recycle my packaging? The best way reduce waste is by reusing them! However, most if not all packaging materials we use are curbside recyclable. For more specific information on each material please check here.